Section 1
Introduction
DeeCampus ("we", "our", "us", or "the Platform") is committed to protecting the privacy and security of the information entrusted to us by educational institutions and their authorized users.
DeeCampus is a cloud-based Enterprise Resource Planning (ERP) platform that enables schools, colleges, universities, coaching institutes, and other educational organizations to manage their academic and administrative operations. We act as a technology service provider, while each institution remains the owner and controller of the data it uploads to the Platform.
This Privacy Policy explains how we collect, use, store, process, and protect information when institutions and their authorized users access or use the DeeCampus platform.
Section 2
Information We Collect
Depending on the services used by an institution, the Platform may collect and process the following categories of information.
Institutional Information
- Institution name and profile
- Contact information
- Address and administrative details
- Subscription and billing information
Student Information
- Name, photograph, admission/registration/roll numbers
- Date of birth and gender
- Contact details and addresses
- Parent/guardian information
- Academic records
- Attendance records
- Examination results and grades
- Fee, payment, and scholarship records
- Transport, hostel, library, and other institutional records (where applicable)
Employee Information
- Employee identification details
- Department and designation
- Contact information
- Attendance records
- Payroll and salary information
- Leave records
- Performance and appraisal records (where applicable)
Parent and Guardian Information
- Contact details
- Relationship with student
- Communication preferences
- Fee payment information (where applicable)
System Information
- Login credentials
- Device and browser information
- IP addresses
- Access logs
- Usage analytics
- Audit trails
- Security and authentication records
Section 3
Purpose of Data Processing
We process information to provide, maintain, and improve the DeeCampus platform, including:
- Student information management
- Academic administration
- Admissions and enrollment
- Attendance management
- Examination and assessment management
- Fee collection and financial management
- Communication and notifications
- Library, transport, hostel, and other institutional services
- Reporting and analytics
- Customer support
- Platform security and fraud prevention
- Compliance with applicable legal, regulatory, and contractual obligations
We process personal data only as necessary to provide our services to educational institutions.
Section 4
Data Ownership
All institutional data stored on DeeCampus remains the property of the respective educational institution.
DeeCampus processes such data solely on behalf of the institution for the purpose of delivering ERP services. We do not claim ownership of institutional or user data.
Section 5
Data Security
We implement appropriate technical, administrative, and organizational measures to safeguard information, including:
- Secure authentication mechanisms
- Role-based access controls
- Encryption of data during transmission
- Secure cloud infrastructure
- Activity monitoring and audit logging
- Regular backups and disaster recovery procedures
- Periodic security updates and system maintenance
While we employ commercially reasonable security measures, no online system can guarantee absolute security.
Section 6
Data Sharing
We do not sell personal information.
Information may be shared only in the following circumstances:
- With the educational institution that owns the data
- With authorized users designated by the institution
- With trusted third-party service providers who assist in operating the Platform (such as cloud hosting, payment processing, messaging, or technical support)
- When required by applicable law, court order, or government authority
- To protect the security, integrity, or legal rights of DeeCampus, institutions, or users
All third-party service providers are required to protect information in accordance with applicable confidentiality and security obligations.
Section 7
User Rights
Depending on applicable laws and institutional policies, users may have the right to:
- Access their personal information
- Request correction of inaccurate information
- Update profile information where permitted
- Request deletion of information where legally permissible
- Raise privacy-related concerns through their institution or by contacting DeeCampus
Certain requests may need to be processed through the educational institution that administers the user's account.
Section 8
Data Retention
We retain institutional data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, or as instructed by the respective educational institution.
Upon termination of services, data may be returned to the institution or securely deleted in accordance with our contractual obligations and applicable laws.
Section 10
Children's Privacy
DeeCampus provides services to educational institutions. Student information, including information relating to minors, is collected and processed only on behalf of authorized educational institutions for educational and administrative purposes.
Educational institutions are responsible for obtaining any required parental or legal consents where applicable under relevant laws.
Section 11
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
The latest version will always be published on the DeeCampus platform, and continued use of the services after any updates constitutes acceptance of the revised Privacy Policy.
Section 12
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact the DeeCampus support team at support@deecampus.com or through the official support channels available on the platform.